Cases
KVK
Situation
The Dutch Chamber of Commerce wants to make life easier for entrepreneurs with meaningful information. The Chamber of Commerce informs and supports.
Challenge
The Chamber of Commerce had three main questions:
- They administer the registrations for their events through their own website. The Chamber of Commerce was looking for a party that could scan these registrations and barcodes so that badges could be printed for the participants on-site.
- They did not want to send participant data via e-mail
- During their events, the Chamber of Commerce wants to ask feedback from the visitors so they are able to share reviews and an NPS score with partners and exhibitors afterwards.
Approach
The tablets and check-in app was modified so that the barcodes of the Chamber of Commerce could also be scanned. The aim was to obtain the same speed and quality as the QR codes used by anmelder.nl.
A secure connection has been set up with the Chamber of Commerce's servers, so that the files with participant data are delivered to aanmelder.nl in a secure manner.
The tablets used for check-in were used to conduct surveys after check-in.
A special question type has been created, which immediately calculates the NPS score.
Outcome
A smooth on-site check-in during the events, also with its own barcodes. Results that are instantly sharable after the event.